Why we're hiring veterans and looking beyond CVs

Published October 15, 2019

Updated September 22, 2025

Arthur Matuszewski
by Arthur Matuszewski


Today on Veterans Day, I am really proud to announce Better Mortgage is pledging to hire 80 veterans through Shift.org, a startup that places veterans in high-growth startups ready to scale. By 2025, we're dedicated to hiring a total of 5,000 veterans and military spouses.

Over the next five years, more than a million service members will leave active duty, but most won’t get transition support or explore opportunities in Silicon Valley. Shift’s services include job matching, hosting meet-ups for like-minded veterans, and empowering advocates within top companies to hire veterans.

We believe life experience leads to meaningful work experience and by joining forces, we're enabling those who have served our country to continue their service by providing Americans with homes they love.

In looking at the bigger picture, what has excited me the most about growth at Better Mortgage is the opportunity to do better in attracting and assessing the right talent for us. We want to look beyond the traditional biases — against age, gender, background, identity, and more. We strive to not only be an equal opportunity employer but also a strategic employer — we believe we're better at recognizing and cultivating potential where others may miss it.

Resume-free hiring

While a lot of this work remains underway, we’re proud that we’re also looking beyond resumes. We know resumes aren't ideal at telling your whole story, so we’re partnering with Skillist to help develop a more effective and inclusive way to hire. By sharing your perspective on how you've approached problems creatively, overcome obstacles, and delivered results, we hope to understand who you are beyond how well you format your documents. You'll be able to apply without a resume for direct consideration for meaningfully impactful roles at the front lines of our business.

So what does hiring the right talent for us mean?

We believe in hiring for a mix of hustle, heart, and horsepower. Agnostic of skills or prior experience, if you have the values and abilities to help us make homeownership better for everyone, we want to have you on the team.

Better attraction means creating an employee experience that gives employees all the resources they need to do their best work. Better assessment means striving to form a more comprehensive picture of individuals’ skills, capabilities, behaviors, and motivators. If we’re doing it right, you’re finding a place where you can be uniquely successful for who you are and what you bring to the team.

Through our talent development programs like Better University, we're committed to finding high-impact, high-character individuals and giving them a path to achieve.

As we ramp up our hiring 2–3x over the next year, we're actively looking for people to join us on our journey to drive social equity through access to consumer credit. We're running interviews and social events weekly, and want to assess people fairly, accurately, and with an eye toward the uncommon desire to do hard things well. Check out our open opportunities.

Arthur Matuszewski is Head of Human Resources for Better Mortgage. Prior to Better Mortgage, he served as Head of Strategic Talent Sourcing at Wayfair.

Related posts

How many times can you use a VA loan? Scenarios and more

Learn how many times you can use a VA loan, the benefits of reusing it, and key situations where getting a second VA loan could be the right choice for you.

Read now

Why 2020 was the year of the home

Mortgage News: 2020 changed the homeownership game, and its effects are still being felt as we head into the new year.

Read now

What to expect for your refinance process timeline

Refinancing can help homeowners save money, but the process can be complex. Here's how Better simplifies it and what you can expect from start to finish.

Read now

Using a HELOC for Debt Consolidation: Pros and Cons

Learn how to use a HELOC for debt consolidation, its pros and cons, and when it makes sense to get one to manage and reduce your debt more effectively.

Read now

Income needed for 600K mortgage: What to know

What is the income needed for a $600k mortgage? Learn what percentage of your income should go to your mortgage and what factors influence your loan eligibility.

Read now

7 people you need when buying a home

Many people are involved in the process of buying a home. You can expect to talk to everyone from a real estate agent to a loan consultant, and more.

Read now

Here’s how to save when you close a refinance

Closing costs are going up around the country, but choosing the right lender can help you save more on a new loan.

Read now

What's a home appraisal and how does it work?

Wondering about the home appraisal process? Learn what it is, it’s importance, how to get prepared for a home appraisal, and how to make the most of yours.

Read now

What are seller concessions? Examples, limits, and more

Learn how seller concessions work, who benefits from them, and how to negotiate them. Use this guide to understand seller concession limits by loan type.

Read now

Related FAQs

Interested in more?

Sign up to stay up to date with the latest mortgage news, rates, and promos.